OUR Office

759/02 MDB Cottage, Pathanbari Road.
Feni Sadar, BD 3900

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes! We make every effort to display our products as accurately as possible. However, please note that slight color variations may occur due to different monitor settings, lighting, or minor batch variations during manufacturing.

Where can I view my sales receipt?
  • Email: A copy of your receipt/invoice is automatically sent to the email address you used at checkout as soon as your order is placed.

  • My Account Page: If you created an account, simply log in to our website, go to My Account, and click on Orders to view or print your past receipts.

How can I return an item?

You can return eligible items within [07] days of delivery. Items must be unworn, unused, and in their original packaging with tags intact. To start a return, visit our [Returns Portal Link] or reach out to us at [Support Email] with your order number.

Will you restock items indicated as “out of stock?”

In most cases, yes! We regularly restock our popular items. You can sign up for restock notifications directly on the product page by clicking "Notify Me When Available" and entering your email address. If an item is marked as Limited Edition or Clearance, it may not be restocked once sold out.

Where can I ship my order?

you can control which countries appear at checkout so customers only see destinations you actually ship to:

  1. Go to WooCommerce > Settings > General.

  2. Find Shipping location(s).

  3. Select "Ship to specific countries only" and add the exact regions or countries you service.

  4. If a customer enters an address outside those areas, WooCommerce will automatically display a clear message stating that no shipping options are available for that destination.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS